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Data Privacy Policy

How we collect, use, and protect your personal information

Last Updated: 15th January 2026

1. Introduction

FusionTrixum S.A. ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our beauty product demand analytics platform and related services.

2. Data Controller Information

FusionTrixum S.A. is the data controller for the personal information processed under this policy. Our company is registered in Portugal with registration number 613528714, and our registered office is located at Rua de São Bento 5, 4088-814 Porto, Portugal.

3. Data We Collect

We collect various types of personal data to provide and improve our services. The data we collect includes information you provide directly to us, information collected automatically through your use of our platform, and information from third-party sources when necessary for our services.

3.1 Information You Provide

  • Contact details (name, email address, phone number, company information)
  • Account credentials and profile information
  • Business data uploaded to our analytics platform
  • Communications with our support team
  • Payment and billing information

3.2 Automatically Collected Information

  • Usage data and platform interaction logs
  • Device information and technical specifications
  • IP address and location data
  • Browser type and operating system information

4. How We Use Your Information

We use of your data is based on legitimate business interests, contractual obligations, and your consent where required. The primary purposes for processing your personal information include providing our analytics services, improving platform functionality, and maintaining secure operations.

4.1 Service Provision

  • Delivering beauty product demand analytics and market intelligence
  • Processing and analysing your business data
  • Providing customer support and technical assistance
  • Managing your account and subscription

4.2 Business Operations

  • Processing payments and managing billing
  • Improving our platform and developing new features
  • Conducting research and analytics to enhance our services
  • Ensuring platform security and preventing fraud

5. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

6. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • With service providers who assist in delivering our platform (cloud hosting, payment processing)
  • When required by law or to protect our legal rights
  • In connection with business transfers or mergers
  • With your explicit consent for specific purposes

7. International Data Transfers

As a company based in Portugal, we primarily process data within the European Union. When data transfers outside the EU are necessary, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Account information is typically retained for the duration of your subscription plus seven years for legal and accounting purposes. Analytics data may be retained for up to five years to maintain historical insights and platform functionality.

9. Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have several rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right of Rectification: Request correction of inaccurate or incomplete data
  • Right of Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of processing activities
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent: Withdraw consent for processing based on consent

10. Data Security

We implement comprehensive technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

11. Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

  • Email: privacy@fusiontrixum.top
  • Phone: +351 226 549 552
  • Post: FusionTrixum S.A., Rua de São Bento 5, 4088-814 Porto, Portugal

12. Supervisory Authority

You have the right to lodge a complaint with the relevant supervisory authority if you believe we have not handled your personal data in accordance with applicable law. In Portugal, the supervisory authority is the Comissão Nacional de Protecção de Dados (CNPD).

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. We will notify users of significant changes through our platform or via email. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

14. Legal Basis for Processing

Our processing of personal data is based on the following legal grounds under GDPR:

  • Contract Performance: Processing necessary to provide our analytics services
  • Legitimate Interests: Platform improvement, security, and business operations
  • Legal Obligation: Compliance with applicable laws and regulations
  • Consent: Marketing communications and optional features

For any questions about the legal basis for processing your data or to exercise your rights, please contact us at privacy@fusiontrixum.top.

fusiontrixum

FusionTrixum S.A.

Advanced beauty product demand analytics platform transforming business intelligence for spas, salons, and beauty retailers.

Address:
Rua de São Bento 5
4088-814 Porto
Portugal

Registration Number: 613528714

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  • +351 226 549 552
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  • Hours: Mon-Fri: 9:00 - 18:00
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