Send Us a Message

Complete the form below and our team will respond within 24 hours during business days.

Contact Information

Reach out to us through any of the following channels or visit our office in Porto.

Office Address

Rua de São Bento 5
4088-814 Porto
Portugal

Phone

+351 226 549 552

Mon-Fri: 9:00 - 18:00

Email Addresses

General Inquiries:
contact@fusiontrixum.top

Technical Support:
support@fusiontrixum.top

Business Hours

Monday - Friday:
9:00 - 18:00

Weekend:
Closed

Specialised Contact Points

Legal Matters: legal@fusiontrixum.top
Privacy & Data Protection: privacy@fusiontrixum.top

Response Times

We typically respond to inquiries within 24 hours during business days. Urgent technical support requests are prioritised.

Consultation Scheduling

Platform demonstrations and consultations can be scheduled at your convenience. We offer both in-person and virtual meetings.

Ongoing Support

Our clients receive dedicated support throughout their journey, from initial consultation to platform implementation and beyond.

Frequently Asked Questions

Quick answers to common inquiries about our services

How quickly can we start using the platform?

Implementation typically takes 2-4 weeks depending on your data integration requirements. We provide full support throughout the setup process.

Do you offer platform demonstrations?

Yes, we provide personalised platform demonstrations tailored to your business needs. These can be conducted virtually or at our Porto office.

What data do you need to get started?

We typically require historical sales data, product information, and inventory levels. Our team will guide you through the specific requirements during consultation.

Is training provided for the platform?

Comprehensive training is included with all plans. We provide both initial training sessions and ongoing support to ensure your team maximises platform value.